How To Surprise and Delight Your Customers
I met Mitchell Fawcett of Motive Communications earlier this year when he asked if he could use my class to test out a new presentation he had to give at a conference. He did a great job, and I learned […]
Social Media 2104 [Infographic]
It’s Wednesday! Which means Infographic time! I love this one, because, honestly, I’m always looking for current social media statistics. “How big is _____________ these days?” is a question I’m constantly asking, both of the internets, and social media in […]
I’m Not Playing Your Social Media Game Anymore
The squeaky wheel gets the grease. As sayings go, it’s an oldie, but a goodie. If you look around you right now (metaphorically), or scroll through your social media feeds, you will no doubt find people who are “squeaky.” They […]
Your Daily Social Media Checklist [Infographic]
How much time to do estimate you spend on social media per day? And I mean actual working time, not mucking about on Facebook, or taking the latest Buzzfeed quiz. Not that there’s anything wrong with do that, but I’m […]
Nothing Can Take the Place of Your Face – Getting Personal with Online Clients
Today’s post is from guest contributor, Diana Gomez. Have you ever had the experience of shopping or otherwise doing business online, but you hesitated because you had no information about the merchant and you weren’t sure whether it was a […]
YouTility by Jay Baer
Always Provide Value. It’s the golden rule of social media, and even though we are now officially 10 years in, there are still so so many businesses that are not following this rule. A quick look at their Facebook pages […]
Musings on Creating the “Perfect” Brand, Authenticity and Transparency
I recently got tapped to create and deliver a social media workshop for landscapers. As we were talking about what the workshop was going to look like, and how I could help them, one of the topics that came up […]
#BuildYrBrand 3: Tools for Creating Your Personal Brand
Now that we’ve established what personal branding is, and gotten clearer about what your personal brand is… and done some work behind the scenes around goal setting and why we want to build a personal brand, now it’s time to […]
How Social Media Is Changing Our World [Infographic]
It’s my birthday today! And everyone knows you shouldn’t work on your birthday. So, today I have a cool infographic for you on how social media is changing our world. Who knew, 10 or so years ago, when the first […]
Wanna Go Viral? Post Kittens or Bacon [Infographic]
Happy Wednesday! I have a very light-hearted infographic for you today. There are about a million websites on the internet with guys who are trying to sell you the formula to make your post or YouTube video go viral. The […]